Refund policy

Returns and Refunds Policy for Megalook-hair.store
 * Damaged or Defective Products: If your product arrives damaged or has a quality issue, you must contact us via WhatsApp at +447853701044 within 15 days of delivery and provide photographic or video proof of the defect. We can arrange a replacement or a refund, which may take up to 30 days to process.
 * No Refunds for Change of Mind: We do not offer refunds for buyers who simply decide they no longer want the product shortly after purchasing or before receiving it.
 * Tracking Delays and Store Legitimacy: Technical issues may occasionally cause delays in tracking updates; this does not indicate that the store is inactive or fraudulent. Claims of scam activity based on tracking delays are invalid and will not be grounds for a refund.